Description
Interested in having a front desk employee that REALLY knows their stuff? This course gets your front desk person trained on the KEY things that will really get things going in your practice.
In this course your front desk person will learn:
- How to handle incoming phone calls so that people are kept on their recommended treatment plans
- How to keep you as the doctor from constantly being interrupted
- Great ways to prevent no-shows or rescheduled appointments
- The correct attitude to take on so that patients listen and respect them
- And more!